Terms of use
Hauteva Terms & Conditions
These Terms & Conditions govern the use of the Hauteva website, services, and products. By accessing or using our website or purchasing our products, you agree to be bound by these terms. If you disagree with any part of these terms, you must discontinue using our site and services.
1. General Information
- Company Name: Hauteva Skin
- Contact Information: For inquiries, contact us at info@hautevaskin.com.
- Product Availability: All products are subject to availability, and we reserve the right to discontinue any product at any time without prior notice.
2. Orders & Payments
- Accuracy of Information: It is your responsibility to ensure all order details (e.g., shipping address) are accurate at the time of purchase.
- Payment Methods: We accept major credit cards, PayPal, and other forms of payment as displayed at checkout.
- Order Confirmation: You will receive an email confirmation upon successful placement of an order. If you do not receive this email, please contact us immediately.
- Cancellation: Orders cannot be canceled after they have been processed for shipment.
3. Shipping & Delivery
- We offer free shipping to select countries within 4-8 business days. Delivery times are estimates and may vary due to unforeseen circumstances.
- Tracking information will be provided once your order has shipped.
- We are not responsible for delays caused by customs, holidays, or other courier-related issues.
4. Returns & Refunds
- Non-Faulty Items: We do not accept returns for non-faulty items due to hygiene reasons. Please ensure you are confident in your purchase before completing your order.
- Faulty Items: If you receive a defective product, notify us within 14 days of receipt. You may choose between a replacement or a refund.
- For returns related to our Money-Back Guarantee, see the policy on our Money-Back Guarantee page.
5. Use of Website
- You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others.
- We reserve the right to restrict access to the site for users who engage in harmful or abusive behavior.
6. Intellectual Property
All content on the Hauteva website, including text, images, logos, and graphics, is the property of Hauteva Skin and is protected by intellectual property laws. You may not copy, reproduce, or distribute any materials without our written consent.
7. Disclaimer
- Our products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person.
- Hauteva Skin is not responsible for any adverse reactions that occur as a result of using our products. Always consult a healthcare professional before beginning a new supplement.
8. Limitation of Liability
To the fullest extent permitted by law, Hauteva Skin shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Governing Law
These Terms & Conditions are governed by the laws of the Netherlands, and any disputes will be resolved exclusively in the courts of the Netherlands.
10. Amendments
Hauteva reserves the right to amend these Terms & Conditions at any time without prior notice. Changes will be effective upon posting on this page.
If you have questions or concerns about these Terms & Conditions, please contact us at info@hautevaskin.com.
Thank you for choosing Hauteva!