Shipping & Returns

Frequently Asked Questions

Free delivery (4-8 business days):

Standard orders placed before 4pm Mon-Fri will be dispatched in 1/2 day(s) and delivered within 4-8 business days absolutely free.**

Free Delivery (4-8 Business Days):

We offer free shipping with delivery times within 4-8 business days for the following countries:

  • Netherlands
    Delivery to  the Netherlands in 4-8 business days.

  • Belgium
    Delivery to Belgium is fast and reliable, taking just 4-8 business days.

  • Germany
    Enjoy free shipping to Germany, with delivery within 4-8 business days.

  • Italy
    Orders to Italy are shipped directly and arrive within 4-8 business days.

  • United Kingdom
    We provide free shipping to the UK, with delivery within 4-8 business days.

  • United States
    All orders to the US are shipped free, arriving in 4-8 business days.

  • Finland
    Your supplements will arrive in Finland within 4-8 business days

  • Norway
    Delivery to Norway is quick and hassle-free, taking 4-8 business days.

  • Sweden
    Shipping to Sweden is free, with delivery times of 4-8 business days.

  • Denmark
    Orders to Denmark arrive within 4-8 business days with no shipping fees.

  • Australia
    Delivery to Australia is efficient, taking just 4-8 business days.

  • New Zealand
    Free shipping to New Zealand ensures your order arrives in 4-8 business days.

  • Canada
    Orders to Canada are delivered within 4-8 business days, free of charge.

  • Ireland
    Shipping to Ireland is seamless, with delivery in 4-8 business days.

  • Austria
    Your order will arrive in Austria within 4-8 business days, with free delivery.

Tracking My Order

All orders are shipped with full tracking. Once dispatched, you’ll receive a confirmation email with a tracking number for your package.

Important Notes:

  • Please double-check your delivery address on the confirmation page before placing your order, as we cannot make changes once the order has been processed.
  • Avoid using PO box addresses, as parcels may be rejected.

Questions About Your Order?

We’re here to help! Feel free to email us at info@hautevaskin.com.

**standard delivery time is subject to holidays, peak sales, and courier area.

Returns

Our returns policy is separate from the money-back guarantee policy.

  • Non-Faulty Items: We do not accept returns for non-faulty items as we cannot resell them, regardless of condition. Please ensure you’ve made any inquiries before purchasing and are confident in your decision.

  • Faulty Items: If your item is faulty, you can request a replacement or refund within 14 days of purchase. Contact us at info@hautevaskin.com, and we’ll ensure the process is quick and smooth!