Shipping & Returns
Frequently Asked Questions
Free delivery (4-8 business days):
Standard orders placed before 4pm Mon-Fri will be dispatched in 1/2 day(s) and delivered within 4-8 business days absolutely free.**
Free Delivery (4-8 Business Days):
We offer free shipping with delivery times within 4-8 business days for the following countries:
-
Netherlands
Delivery to the Netherlands in 4-8 business days. -
Belgium
Delivery to Belgium is fast and reliable, taking just 4-8 business days. -
Germany
Enjoy free shipping to Germany, with delivery within 4-8 business days. -
Italy
Orders to Italy are shipped directly and arrive within 4-8 business days. -
United Kingdom
We provide free shipping to the UK, with delivery within 4-8 business days. -
United States
All orders to the US are shipped free, arriving in 4-8 business days. -
Finland
Your supplements will arrive in Finland within 4-8 business days -
Norway
Delivery to Norway is quick and hassle-free, taking 4-8 business days. -
Sweden
Shipping to Sweden is free, with delivery times of 4-8 business days. -
Denmark
Orders to Denmark arrive within 4-8 business days with no shipping fees. -
Australia
Delivery to Australia is efficient, taking just 4-8 business days. -
New Zealand
Free shipping to New Zealand ensures your order arrives in 4-8 business days. -
Canada
Orders to Canada are delivered within 4-8 business days, free of charge. -
Ireland
Shipping to Ireland is seamless, with delivery in 4-8 business days. -
Austria
Your order will arrive in Austria within 4-8 business days, with free delivery.
Tracking My Order
All orders are shipped with full tracking. Once dispatched, you’ll receive a confirmation email with a tracking number for your package.
Important Notes:
- Please double-check your delivery address on the confirmation page before placing your order, as we cannot make changes once the order has been processed.
- Avoid using PO box addresses, as parcels may be rejected.
Questions About Your Order?
We’re here to help! Feel free to email us at info@hautevaskin.com.
**standard delivery time is subject to holidays, peak sales, and courier area.
Returns
Our returns policy is separate from the money-back guarantee policy.
-
Non-Faulty Items: We do not accept returns for non-faulty items as we cannot resell them, regardless of condition. Please ensure you’ve made any inquiries before purchasing and are confident in your decision.
-
Faulty Items: If your item is faulty, you can request a replacement or refund within 14 days of purchase. Contact us at info@hautevaskin.com, and we’ll ensure the process is quick and smooth!